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Top GDPR Compliant Survey Platforms for 2025

Feb 4, 2025

14 mins read

Manisha Khandelwal

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Do you know that 87% of folks support banning the sale of their personal information to third parties without their consent? In fact, 86% support requiring companies to minimize the types of user data they collect. 

With data privacy and customer trust taking the front seat, choosing top GDPR-compliant survey platforms has become more than nice to have. In fact, according to research, companies that focus on customer expectations not only grow significantly faster but are 60% more profitable. 

With the market flooding with plenty of survey tools, it is a tough cookie to choose the right survey tool to ensure data safety and privacy for your business. And that’s why, precisely, I’ve done the heavy lifting for you. Out of hundreds of data privacy survey platforms out there, here are the top GDPR-compliant survey platforms that can help you build trust and credibility with your customers.

Before diving right into the specifics, let’s talk about the what and the why of GDPR compliance for survey platforms.

Understanding GDPR Compliance for Survey Platforms

Let’s talk about the nitty-gritty of GDPR compliance and its importance for survey platforms.

What is GDPR Compliance?

GDPR (General Data Protection Regulation) is a European Union regulation that requires businesses to protect their users’ personal data and privacy. A GDPR-compliant survey ensures that a user owns their personal information and always has the right to delete or modify the information provided by them. 

So what does that personal data or information mean here? To put it simply, it means any piece of information that, together with other data, can lead to identifying a person behind the survey responses.

Why is GDPR Compliance Critical for Survey Platforms?

With GDPR survey tools in place, we are heading to a customer-centric and protected privacy era. For the survey platform, adhering to GDPR compliance is crucial to fostering trust and ensuring data security. Let’s take a look at other compelling reasons.

  • To Avoid Heavy Penalties: If your survey platform is not GDPR compliant, you may need to face a fine of up to €20 million or 4% of your global annual turnover, whichever is higher. This can destroy your financial budget and be heavy on your pockets, making compliance non-negotiable.
  • To Protect Your Reputation: For any business to be successful, building trust with its customers is a cornerstone. A data breach and mishandling of customer’s personal data can erode trust, push customers away, and put your brand’s reputation at stake. 
  • To Expand into New Markets: It increases your chances of expanding to new markets like European Union countries. With a single security layer, you can get opportunities to access new customers and achieve business growth exponentially. 
  • To Maximize Data Value: Collecting or storing outdated and irrelevant data can harm your compliance efforts. However, a GDPR compliant survey tool focused on maintaining high-quality, actionable data by regularly purging irrelevant records. 
  • To Ensure Operational Efficiency: With a GDPR compliant survey tool, you can easily mandate clear rules for data handling and storage. This way, you can reduce the chance of error, streamline the process, and maintain consistent compliance.

Now that we have established why GDPR compliance is crucial for survey tools, let’s talk about the key GDPR-compliant features that a survey platform should have

Key Features of a GDPR-Compliant Survey Platform

If you are looking for a survey platform, GDPR compliance is crucial for protecting users’ data privacy and trust. Here are some key features that a GDPR-compliant survey platform should entail.

  • Data Encryption and Security Measures: Make sure that the platform uses advanced encryption methods to secure data both in transit and at rest. It highly reduces the risk of breaches and unauthorized access. 
  • User Consent and Data Portability: The survey tool should provide customizable consent forms to capture user permission explicitly. In addition to that, it must allow users to transfer their data to other platforms in compliance with GDPR.
  • Right to Erase and Data Minimization: If customers are using your GDPR-compliance tool, they should be able to request the deletion of their personal data easily. Also, the platform should focus on the necessary data required for survey purposes. 

When choosing the right GDPR-compliant platform, you should look for a solution that balances solid compliance and aligns with your unique business needs. Let’s take a look at the following table that breaks down the features of top GDPR-compliant survey platforms.

Comparison of the Top GDPR-Compliant Survey Tools

To help you boil down to a decision for choosing the most suitable GDPR-compliant survey tool, I’ve whipped up a detailed comparison table.

Survey Tools Security and Compliance Pricing Plan Ideal For
SurveySensum Advanced AI-driven insights, multi-layered access control, BAA for PHI handling Starting at $99/year Medium to large size businesses
Typeform Conversational surveys, ISO 27001 certification, end-to-end encryption for secure data processing Starting at $25/month Marketing and engaging, visually appealing surveys
Qualtrics Enterprise-grade compliance, predictive analytics, multi-channel distribution with customizable privacy settings Custom pricing Large enterprises that need detailed analytics
Zoho Survey GDPR-compliant, data centers in Europe, strong access control mechanisms Starting at $20/month Small businesses looking for cost-effective solutions
SurveyMonkey GDPR-compliant, encrypted data storage, consent management tools Basic plan from $10.27/month Have broad use case, from small to large business

Top GDPR-Compliant Survey Platforms in 2025

Finding the right survey platform that balances solid features with GDPR compliance is a tall order. Therefore, I’ve curated an A-list of top GDPR-compliant survey platforms. Let’s take a look at them.

1. SurveySensum

 This is the image of the homepage of SurveySensum- the top GDPR compliant survey platform

SurveySensum is an AI-enabled customer experience management tool with best-in-class GDPR compliance. It helps you gather and analyze customer feedback and take feedback-driven actions that drive real ROI. The tool is AI-powered and especially suitable for B2B, automotive, SaaS, Telecom, Retail, Insurance, Healthcare, and NBFC industries. 

Along with the basic necessities like cross-tab analysis, WhatsApp surveys, an analytical dashboard, and more, SurveySensum advanced features like AI-powered text analysis, a real-time ticketing system (for closed loop), ease of DIY, better visualization, and more. The objective is basically to extract actionable insights, take action in time, and boost the overall customer experience while driving the CX-driven ROI.

Key Features

  • The platform has a Business Associate Agreement (BAA) for secure PHI handling.
  • It provides defined user identity verification processes and encrypted data storage and transmission.
  • The platform offers multi-layered access controls to restrict unauthorized access and regular vulnerability assessments and penetration testing.
  • It offers multi-layered access control which ensures that only authorized personnel gain access to sensitive information.
  • The tool’s private server backs up your data in a virtually unlimited storage space, all the while following cloud security best practices.
  • The tool provides comprehensive audit logs for tracking data access.
  • You can design customizable surveys NPS, CSAT, CES, CSI, ENPS, Product Onboarding, and more
  • This is not open-source. However, it offers extensive APIs for integrations.

Pros:

  • Closed-loop capabilities 
  • Easy-to-use self-service platform
  • Integrations with multiple platforms along with data import
  • Generate unique links to share directly on client dashboards
  • Send automated reminders to boost response rates
  • Access an automated dashboard with expert consultation
  • Receive priority technical support with a 2-hour SLA
  • Expert guidance on creating effective questionnaires
  • Perform detailed cross-tabulation analysis effortlessly
  • Real-time feedback management with real-time ticketing system
  • Detailed and analytical survey dashboards and reports

Cons:

  • Some app integrations are unavailable, but their support team can quickly add them upon request

SurveySensum Pricing

The free plan includes 25 survey responses, website integrations, unlimited surveys, users, and questions. Paid plans start at $99/month, increasing with more survey responses.

Stay compliant and data-secure with SurveySensum – the GDPR-compliant survey platform that protects your customers and fuels your growth. Get started today!

2. Typeform

This is the image of the homepage of Typeform- the second GDPR compliant survey platform

This secure survey tool ensures customer data privacy and adheres to GDPR rules and regulations. It stands for its ability to create conversational, visually engaging surveys. It can be a perfect choice for businesses looking to improve response rates and customer engagement while ensuring data privacy.

Key Features 

  • Typeform helps you refine your questionnaire in real time to solidify the quality of the responses.
  • The tool enables conversion tracking by integrating Google Tag Manager or Facebook Pixel.
  • The consent fields are integrated into surveys to comply with GDPR requirements.
  • It provides secure transmission and storage of user data through encryption.

Pros:

  • Simplified user experience with interactive survey designs
  • Build trust with customers through transparent data collection practices
  • Enhance marketing campaigns with engaging, data-rich surveys

Cons:

  • This tool can be difficult to understand for beginners
  • Finding out how to embed the form can be tricky
  • Forms show the questions one by one by default or in a staggered format.

This image shows cons of typeform

Source

Open Source Availability

Typeform is not open-source but supports robust API integrations to enhance its functionality.

Typeform Pricing

Typeform’s pricing starts at $99/month and goes up to $199/month for its Growth plan.

Looking for alternatives to Typeform that will match your unique business needs? Then explore the top 10 Typeform alternatives and competitors.

3. Qualtrics

This is the image of the homepage of Qualtrics- the third GDPR compliant survey platform

Qualtrics is an amazing GDPR-compliant survey platform. The platform offers various tools for collecting and analyzing data while ensuring data privacy. It is a great choice for businesses with a large number of employees and a great budget to spend. The platform uses its AI capabilities to uncover rich insights from the mountain of data and empowers everyone to improve customer and employee experience results.

Key Features

  • The platform provides an interactive dashboard for users to ask natural language questions about feedback.
  • It allows businesses to identify key ROI drivers and fix experience breakdowns.
  • It offers built-in tools to anonymize and delete data upon request.
  • It provides explicit consent management for survey participants.

Pros:

  • Provides solid machine learning tools for predictive insights
  • Great scalability options for small-ton enterprise-level businesses

Cons:

  • Receives data from other software
  • Ability to manipulate data within Qualtrics (other than one by one manually)
  • Not very intuitive and complex to manage surveys

This image shows cons of qualtrics

Source

Open Source Availability

Qualtrics is not open-source.

Qualtrics Pricing

Qualtrics has custom plans for different businesses with different needs.

If you think Qualtrics is an expensive choice, you can look for the top 15 Qualtrics alternatives and competitors.

4. Zoho

 This is the image of the homepage of Zoho Survey- the fourth GDPR compliant survey platform

The next GPDR-compliant tool on our list is the Zoho Survey. It is part of the Zoho ecosystem and is a reliable and budget-friendly choice for businesses of all choices. The tool offers an intuitive platform for creating, distributing, and analyzing surveys.

Key Features

  • The platform allows users to add boolean choices as one of the formats in the matrix grid question.
  • You can turn on the offline survey feature and upload your collected responses manually or automatically when you are online again. 
  • The platform allows the collection of personally identifying information, like name or phone number, to be stopped with a click. This information is collected by default from automated sources but can be restricted from reports.

Pros:

  • Design surveys quickly with an intuitive drag-and-drop interface
  • Analyze results with advanced reporting tools
  • Benefit from affordable pricing plans tailored to SMEs

Cons:

  • Limited number of options for customization and a bit expensive.

This image shows the dislikes of zoho

Source 

Open Source Availability

Zoho is not an open-source platform.

Zoho Pricing

The pricing plans for the Zoho start at $20/month.

5. SurveyMonkey

This is the image of the homepage of SurveyMonkey- the fifth GDPR compliant survey platform

SurveyMonkey is a GDPR-compliant tool that helps to create, send, and analyze surveys online. The tool is suitable for folks with zero experience with survey creation and distribution. In addition to that, it helps you to make informed decisions with feedback that reveals exactly what people want, expect, and prefer.

Key Features 

  • The platform offers 400+ in-built survey templates and helps you create customized surveys with the help of small AI prompts.
  • The platform offers expert recommendations and spots potential errors in your surveys or forms.
  • You can capture precise, actionable insights using research-grade features like advanced logic and randomization.
  • It offers data encryption facilities during transmission and storage.

Pros:

  • Offers industry-specific templates for quick survey creation
  • Provides real-time feedback analysis and reporting

Cons:

  • Limited benchmarking and inadequate question library
  • Poor customer support for Premier plan users

This image shows the dislikes of surveymonkey

Source 

Open Source Availability

SurveyMonkey is not open source but supports various API integrations.

SurveyMonkey Pricing

The basic plan starts at $10.27.

SurveyMonkey not cutting it for your unique business needs? Explore these 15 competitive survey platforms for a better solution.

Break free from SurveyMonkey’s limitations with SurveySensum – A GDPR-Compliant Survey Platform

Now that we have talked about the top GDPR compliant survey platforms, let’s shift the focus to choosing the right platform for your business needs.

How to Choose the Right GDPR-Compliant Survey Platform

Choosing the top GDPR Compliant Survey Platforms is no easy feat. It requires careful planning and a complete analysis of your unique business needs. Here are some important steps you can take to choose the right GDPR-compliant survey tool.

1. Assess Your Data Collection Needs

Before selecting a top GDPR-compliant survey platform, it is crucial to define the surveys you plan to conduct. These surveys can be around collecting customer feedback, healthcare surveys, and employee engagement. Decide your audience size and frequency of the surveys, and determine whether you need multilingual support or industry-specific templates.

2. Evaluating Platform Features Against GDPR Requirements

Always look for platforms that offer explicit consent collection and modification of the information. You can check for features like audit logs, data anonymization, deletion on request, and multi-layered access control. 

3. Comparing Cost and User Experience

Not every tool is one-size-fits-all. Therefore, when choosing top GDPR-compliant survey platforms, it is key to compare prices and the user experience they offer. You can read reviews and case studies to understand the user experience and evaluate customer support options. Also, go for platforms with free trials to test basic usability and functionality. 

SurveySensum – Your GDPR-Compliant Choice for Delivering Better CX

SurveySensum stands out as a top-class GPDR-compliant survey tool due to its solid data privacy features. Your customers, employees, and patients trust you with their data. So, it is your moral duty to ensure data security to protect their privacy. 

SurveySensum seamlessly combines security, compliance, and a better user experience that makes it a top choice for the best GDPR-compliant survey platform.

Conclusion

Choosing the right GDPR-compliant tool is a cornerstone for companies looking to customers’ sensitive data all while gathering valuable insights. By evaluating the platform’s security features and your budget, you can make an informed decision and foster trust with your audience.

Protect customer data while unlocking powerful insights with SurveySensum – A GDPR-Compliant Survey Platform

FAQs – GDPR-Compliant Survey Tools

Q.1 What features should I look for in a GDPR-compliant survey platform?

When choosing a GDPR-compliant survey platform, look for features like easy consent management, strong data encryption, audit logs to track data access, and the ability to delete personal data when requested. These features ensure the platform keeps your data safe and in line with GDPR regulations.

Q.2 How does GDPR compliance ensure data privacy in surveys?

GDPR compliance guarantees your data privacy by requiring clear consent from survey participants, secure storage and transmission of your data, and full transparency on how your information is used. Plus, it gives you control over your data, allowing you to access, correct, or delete it whenever you want.

Q.3 Which survey platforms are best for GDPR compliance in 2025?

Some of the best platforms for GDPR compliance in 2025 include SurveySensum, Typeform, Qualtrics, Zoho Survey, and SurveyMonkey. SurveySensum stands out with its strong security features and seamless GDPR implementation, ensuring full privacy protection and compliance.

Manisha Khandelwal

Senior Content Marketer at SurveySensum

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