SurveySparrow Alternatives: Which Survey Tool Is Right for You?

SurveySparrow is a customer feedback platform that allows businesses to create and distribute surveys, collect responses, and analyze data. What sets it apart from traditional survey tools is its focus on providing a more conversational and interactive survey experience.

While there are some amazing features that SurveySparrow offers, it also comes with some drawbacks that restrict an efficient feedback management process for users. Some of these limitations include buggy software, expensive, clunky user interface, short free trial period, and many more. 

So, because of these limitations, we have explored different customer review platforms G2, Capterra, Trustradius, and others, to list out the 11 alternatives to SurveySparrow. This list will help you choose the best alternatives to SurveySparrow that fit your business goals.

But first, let’s understand the drawbacks of SurveySparrow in detail.

Why Look For SurveySparrow Alternatives?

Just like any tool, SurveySparrow also comes with some drawbacks that motivate users to look for an alternative. How do we know that?

We explored some of the popular product review platforms, such as G2, Capterra, Trustradius, and others, to get an understanding of users’ experience with SurveySparrow. 

These reviews are related to the product’s features, pros, cons, customer support, pricing, etc, and provide an unfiltered customer experience with the product.

So, let’s see some of these drawbacks.

1. Expensive Tool

Along with effective feedback management, a feedback tool should also be budget-friendly and should offer cost-effective prices for different plans. This is where SurveySparrow’s first drawback comes in as evidenced by this customer review.

Source

2. Steep Learning Curve

A feedback management tool should make your work easy, not add stress to it, right? 

But with SurveySparrow you encounter a steep learning curve. Even though it offers a simple user interface, a new user will require some technical knowledge or guidance in order to work with this tool. And here’s a customer review on this.

Source

3. Buggy Software

Imagine filling out a well-designed survey with relevant questions and suddenly the survey crashed and you weren’t able to answer. Frustrating, right? 

Well, that’s one of the biggest drawbacks when it comes to SurveySparrow. The software is buggy and surveys crash at times, as evident from this customer review.

Source

4. Limited Survey Customization

The most basic, yet most important, feature of any feedback management tool is the ability to create customizable surveys so that the surveys can match your brand’s identity. Also, it makes your surveys attractive. 

But with SurveySparrow this feature is limited, as evidenced by this customer review.

Source

How Did We Evaluate SurveySparrow Alternatives?

With so many options available in the market today, finding the top 11 SurveySparrow alternatives was a little difficult. 

However, we received a little help from a popular product review platform, G2. We considered a product’s features, pros, cons, pricing, and other criteria to create this list of 11 best SurveySparrow alternatives.

A Detailed Overview of the 11 SurveySparrow Alternatives

Here is a quick overview of the SurveySparrow competitors based on their G2 score, pricing, etc.

Top 11 SurveySparrow Alternatives in 2025

1. SurveySensum

SurveySensum ranks first on our list of SurveySparrow alternatives with its amazing survey features like unlimited free customizable surveys, multiple language support, multi-channel survey distribution, and industry-specific survey templates. 

Along with survey creation, SurveySensum offers text analytics software with real-time data analysis and automated tagging for better survey analysis. It also comes with custom dashboards that capture and report in real-time data – enabling users to track real-time data.

And last but not least, the platform comes with an exceptional customer support team that guarantees support in just 2 hours (which resulted in 98% customer retention). And, not just that, the platform provides a CX consultant who will make your CX a success. 

Best Features

• It allows users to create unlimited NPS, CES, CSAT, SSI, Onboarding, and many other kinds of surveys across different industries.
• It provides users with different question types which include MCQ, open-ended, and rating scales.
• It allows users to create customizable surveys, to match their brand identity, in multiple languages.
• The powerful text analytics software allows users to extract actionable insights from open-ended feedback – ensuring no feedback is left behind.
• It allows users to set up instant notification alerts in case of detractors which enables them to take action and close the feedback loop in real-time.

Pricing

The prices for this tool start from $99 per year. The tool also has a free plan which includes 25 survey responses, website integrations, unlimited surveys, unlimited users, and unlimited questions.

Discover how SurveySenum’s advanced AI capabilities can help you analyze feedback in real-time, identify customer pain points, and deliver actionable insights – empowering your business to thrive!

2. Jotform

JotForm is a feedback management tool used for creating, sharing, and managing surveys. It offers a user-friendly, drag-and-drop interface, making it easy for users to design customized forms to suit their specific needs. Users can integrate JotForm with various applications, including email marketing software and cloud storage services.

Best Features

• The tool provides analytics tools that gather important customer satisfaction metrics and track progress.
• It integrates with calendars and allows the scheduling of surveys. 
• It seamlessly integrates with various CRM software to monitor all aspects of the customer relationship.

Pricing

The price of the tool starts at $34 per month.

3. SurveyMonkey

SurveyMonkey is an online survey builder that provides tools for creating and conducting surveys, questionnaires, polls, etc. It is a leading feedback management platform with amazing features like quick survey creation, thousands of pre-defined survey templates, and more.

Best Features

• It enables users to create surveys through a simple drag-and-drop feature.
• It supports multi-channel survey distribution through email, SMS, social media, etc.
• It seamlessly integrates with third-party reporting and business intelligence applications like Tableau and Microsoft Power BI.

Pricing

The price of the tool starts at $25 per month.

4. Typeform

Typeform is another alternative to SurveySparrow. It offers a user-friendly and interactive approach to creating online surveys, quizzes, forms, etc. It is known for its sleek and engaging interface, which sets it apart from more traditional and static online form builders.

Best Features

• The platform supports a wide range of question types, including multiple-choice, open-ended, ranking scales, and more.
• It supports real-time analytics and reporting.
• It provides comprehensive data analytics and insights, helping users to analyze survey data and make informed decisions.

Pricing

The price of the tool starts at $25 per month.

5. Qualtrics CoreXM

Qualtrics CoreXM, a great SurveySparrow alternative tool. It is a customer experience management tool that provides a robust set of tools for creating and distributing surveys and collecting feedback from customers, employees, and other stakeholders. 

The platform provides great customization options that align with your brand image. It also seamlessly integrates with various third-party applications and systems, facilitating data sharing and analysis.

Best Features

• It offers a skip logic feature that helps create more intelligent surveys based on respondents’ actions and answers.
• It allows administrators to set permissions on viewing, filtering, or sharing survey results.
• It provides the ability to embed custom CSS into the surveys.

Pricing

Contact the team for the pricing information.

Take control of your survey design with features that let you tailor everything from question types to workflows. Create surveys that fit your business needs, not the other way around!

6. Forsta

Fourth SurveySparrow competitor, Forsta, formerly known as FocusVision Decipher. It offers the most comprehensive, yet easy-to-use, professional feedback management solution. Users can create forms and surveys that are visually appealing and highly interactive.  

Best Features

• It offers a variety of attractive graph and chart formats for reporting and analytics purposes.
• It provides users with an interface to easily design, refine, and collaborate on their dashboards.
• It tracks key metrics like NPS, CSAT, etc,  in real-time with consistent and frequent updates.

Pricing 

Contact the team for the pricing information.

7. Alchemer Survey

Alchemer is the sixth tool on our list. It is a flexible feedback and data collection platform that allows businesses to close the loop with their customers and employees quickly and effectively. 

Best Features

• It offers a user-friendly interface for creating surveys. 
• It provides various question types, including multiple-choice, open-ended, Likert scale, and more. 
• It allows users to export reports into a .xsl, .csv, or .pdf file.

Pricing

The plans for this tool start from $55 per month.

8. Culture Amp

Culture Amp is an employee feedback and analytics tool designed to help businesses measure, analyze, and improve their company culture and employee engagement. It is commonly used for purposes such as performance management, employee engagement, and improving workplace culture. 

Best Features

• It compares survey results to industry benchmarks to locate key areas for improvement.
• It offers customization of various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
• It offers employee segmentation based on factors such as location, demographics, and position.

Pricing

Contact the team for pricing details.

9. Formstack Forms

Formstack is an online survey builder and feedback management platform. It offers features for designing customizable surveys, collecting data, and integrating it with other tools and applications. The tools help streamline the process of creating and managing customer feedback without requiring extensive technical expertise.

Best Features

• It allows users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.)
• The surveys can be easily embedded in websites.
• It provides an API integration which makes it useful to make smaller applications that collect data.

Pricing

The prices start at $59/month.

10. Zoho Forms

Zoho Forms is part of the Zoho Apps. It allows you to create forms, share them online, send alerts, and gather data in one place. It enables you to create beautiful forms without needing to know any piece of code and integrates with the app you already use.

Best Features:

• You can easily design and modify forms without the need for an active internet connection. 
• It simplifies transactions by integrating payment options directly into your forms. 
• It also enhances teamwork with features like real-time collaboration, shared access, and role-based permissions.

Pricing:

The prices start at $13/month.

With SurveySensum’s seamless integrations, sync survey responses directly with your existing tools to streamline processes, enhance productivity, and reduce manual work!

11. Paperform

Paperform is a versatile online form builder and digital solution that allows users to create custom forms, surveys, landing pages, and automated workflows. It is designed to be user-friendly and flexible, catering to various needs from simple forms to complex, branded pages. 

Best Features:

• It simplifies e-commerce and operations with specialized templates designed for order management and inventory tracking. 
• You can showcase your offerings using professionally designed product catalog templates.
• Transform forms into high-conversion landing pages with compelling layouts and interactive elements.

Pricing: 

The essential plan starts at $20 per month.

Choose Your Pick from the Best SurveySparrow Alternatives

There you go! A comprehensive list of the top 11 SurveySparrow alternatives that you can utilize to replace SurveySparrow’s limitations and boost your feedback management process. 

Ultimately, the choice of a SurveySparrow alternative should be based on the unique needs and objectives of your business. However, if you are looking for a budget-friendly alternative, then SurveySensum stands out the most. The tool comes with some amazing features like real-time data collection, text analytics, seamless integration with different tools, and exceptional customer support with a 2-hour SLA on all channels.