Are you actively listening to the voices of your employees about your company?
I’ve always believed in the power of employee feedback to drive business success. In today’s fast-paced corporate world, where companies are opening left and right, understanding the pulse of your employees has become crucial to keep your employees stay with you longer.
In fact, the cost of replacing an individual employee can range from 0.5 to 2 times the employee’s annual salary.
This is why retaining employees by keeping them happy and satisfied is more important than ever. But how to do that?
By LISTENING TO THE VOICE OF EMPLOYEES with the help of a robust employee feedback tool.
And how do you listen to the voices of your customers? – With PULSE SURVEYS.
Pulse surveys are like little check-ins that happen regularly – weekly or monthly, and they’re designed to capture how your employees are feeling about different aspects of their jobs. From how satisfied they are with the tasks to how they feel about communication in the office, the pulse survey covers all the aspects of employee engagement.
Now, designing and launching these surveys requires the right tool, right? Otherwise, the whole process will become half-baked. This is why you need employee pulse survey tools.
These tools are more than just data collection mechanisms – they’re catalysts for your organizational growth and development. They empower companies to foster open communication, enhance employee engagement, and cultivate a culture of continuous improvement.
Now, the question remains – what are the powerful employee pulse survey tools that you can choose from that will help you in improving your employee experience?
Well, scroll down and find out the top 10 picks for employee pulse survey tools for 2024!
What is an Employee Pulse Survey Tool?
An Employee Pulse Survey Tool is a software solution designed to gather regular, quick feedback from employees within an organization. Unlike traditional annual or bi-annual surveys, pulse surveys are shorter, more frequent, and focus on specific topics or themes.
But, why are they important?
Employee pulse survey tools are important for several reasons:
- Real-time feedback: Pulse surveys provide organizations with timely and relevant feedback on a regular basis. This allows companies to stay agile and responsive to employee needs, addressing issues promptly before they escalate.
- Employee engagement: Engaged employees are more productive, innovative, and committed to their organizations. Pulse surveys help measure and monitor employee engagement levels, enabling companies to identify areas where engagement may be lacking.
- Employee satisfaction: Happy employees are more likely to stay with their employers and perform their best. Pulse surveys provide insights into employee satisfaction levels, helping organizations identify factors that contribute to satisfaction or dissatisfaction and take corrective actions as needed.
- Continuous improvement: By regularly gathering employee feedback, organizations can identify opportunities for improvement and make changes over time. This continuous improvement mindset fosters innovation, agility, and resilience.
Now, let’s see the important criteria to consider while choosing an employee pulse survey tool for your organization.
How to Choose the Right Employee Pulse Survey Tool?
With a myriad of options available in the market, you need a proper guide on how to choose the right employee pulse survey tools for your organization. If not chosen carefully it can lead to mismanagement.
The right employee pulse survey tool for your business depends on your business goals and needs. No matter what tool you pick, it should help you better understand employee experience and improve it.
Here are a few things to look for in pulse survey tools:
- Survey customization: Look for a tool that offers customizable survey templates, allowing you to tailor questions to fit your organization’s unique needs and objectives. The ability to add custom questions and adjust survey frequency is essential for capturing relevant feedback.
- Ease of use: Choose a user-friendly platform that is intuitive and easy for both administrators and employees to navigate. Look for features such as drag-and-drop survey builders, pre-built survey templates, and straightforward data analysis tools.
- Real-time analytics: Select a tool that provides real-time analytics and reporting capabilities, allowing you to monitor survey results as they come in and identify trends or areas for improvement promptly.
- Anonymous feedback: Ensure that the tool allows employees to provide feedback anonymously if desired. This encourages honesty and transparency and helps employees feel more comfortable sharing their thoughts and opinions.
- Integration capabilities: Consider whether the survey tool integrates with other systems or platforms used within your organization, such as Human Resources Information Systems or communication tools like Slack.
- Support and training: Consider the level of support and training offered by the survey tool provider. Look for resources such as tutorials, documentation, and customer support channels to help you get up and running quickly and address any questions or issues that arise along the way.
By carefully considering these factors and choosing a survey tool that aligns with your organization’s goals and requirements, you can ensure that you select the right tool to effectively measure employee sentiment, drive engagement, and promote a positive work culture.
Now, let’s see the best employee pulse survey tools in 2024.
A Detailed Overview of 5 Best Employee Pulse Survey Tools
SurveySensum | Qualtrics | Vantage Circle | Workleap Officevibe | Culture Amp | |
Built-In Templates | ✅ | ✅ | ✅ | ✅ | ✅ |
Advance Survey Logic | ✅ | ✅ | ✅ | ✅ | ✅ |
EX Consultation | ✅ | ❌ | ❌ | ❌ | ✅ |
Implementation Support | ✅ | ❌ | ❌ | ✅ | ✅ |
New Features Requests | ✅ | ✅ | ✅ | ❌ | ✅ |
Free Version | ✅ | ✅ | ❌ | ✅ | ❌ |
Question Types | ✅ | ✅ | ✅ | ✅ | ✅ |
Customization of Survey | ✅ | ✅ | ✅ | ✅ | ✅ |
White Label | ✅ | ✅ | ✅ | ✅ | ✅ |
Survey Trigger (Open APIs) | ✅ | ✅ | ✅ | ✅ | ✅ |
Role Based Access | ✅ | ✅ | ✅ | ✅ | ✅ |
Omnichannel Survey | ✅ | ✅ | ✅ | ✅ | ✅ |
Anoynomus feedback | ✅ | ✅ | ✅ | ✅ | ✅ |
Automated Dashboards | ✅ | ✅ | ✅ | ✅ | ✅ |
Customization of Dashboards | ✅ | ✅ | ✅ | ✅ | ✅ |
Role-Based Dashboards | ✅ | ✅ | ✅ | ✅ | ✅ |
Text Analysis | ✅ | ✅ | ✅ | ✅ | ✅ |
Close Loop Ticketing System | ✅ | ✅ | ✅ | ✅ | ✅ |
Role Based Access | ✅ | ✅ | ✅ | ✅ | ✅ |
Historical Data Analysis | ✅ | ✅ | ✅ | ✅ | ✅ |
Pricing | Affordable | Expensive | Affordable | Affordable | Affordable |
Free Trial | ✅ | ✅ | ✅ | ✅ | ✅ |
Customer Support Channels | 24*7 Live Chat Support, Call Support, Email Support, and Social Media Support | Live Chat Support, Call Support, Email Support, and Social Media Support | Chat Support and Email Support | Chat Support, Email, Support, and Knowledge Base | Chat Support and Email Support |
G2 Review Score | 4.7 | 4.4 | 4.7 | 4.3 | 4.5 |
1. SurveySensum
SurveySensum is a powerful AI-powered experience management tool that enables organizations to manage and improve their customer, employee, and product experience. The tool allows you to create different types of employee experience surveys like employee onboarding, pulse surveys, employee satisfaction, and 360° feedback surveys.
And not just that! The platform’s Text Analytics software enables you to manage and analyze your survey results without any manual analysis and identify areas of improvement effortlessly. The close the loop feature helps you to take action, and communicate the changes to your employees, showing them that feedback matters to you.
Best Features
- In-Built Survey Templates
Whether you want to send pulse surveys weekly, or quarterly, the SurveySensum EX platform allows you to create customizable and powerful surveys. But don’t worry, you don’t have to start from scratch. All the survey templates come with pre-designed questions that you can customize to match your objectives.
- Go Beyond Pulse Surveys
Along with launching effective pulse surveys, the tool can also be used to launch other types of EX surveys like employee experience surveys like employee onboarding, employee satisfaction, and 360° feedback surveys.
- One-on-one expert consultation for CX implementation
The tool also provides you with CX consultations with top CX experts. These experts will provide you with end-to-end support, from launching your first survey to analyzing the result, creating actionable insights, and finally implementing them to get results.
- Closing the Loop
Survey efforts can become half-baked if the action taken is not taken on time and the changes are not communicated to the respondents. This is why the tool has a close-the-loop feature where issues raised are resolved in a timely manner and communicated to the employees, making them feel valued.
- Text Analytics Software
Instead of spending hours consolidating survey responses and analyzing them manually, SurveySensum’s Text Analytics software automates the whole process of gathering, managing, and analyzing data. The result? A well-presented and analyzed survey data from where actionable insights can be derived effortlessly.
- Anonymous Feedback
When it comes to gathering honest and authentic feedback from your employees, it is better to provide them with the option of doing it anonymously. This anonymity ensures that employees feel at ease while sharing their most honest opinions on different questions. When employees feel at ease and provide honest and unfiltered feedback, you receive authentic feedback that gives you real insight into your employee experience.
Pros
- 2-hour SLA support guaranteed
- Great value for money
- Complete solution for EX professionals
Cons
- Some app integrations are missing but the swift support team is ready to integrate on your request.
Pricing
The Basic Plan starts at $99/month.
Launch pulse surveys to gather real-time feedback and boost employee engagement with SurveySensum!
2. Qualtrics
Qualtrics is an experience management platform designed to collect, analyze, and act upon customer feedback, as well as employee feedback within an organization. It offers solutions for measuring and improving employee engagement, satisfaction, and overall organizational culture.
Best Features
- The tool offers more control to design the survey flow and also adds advanced logic to survey design.
- You can directly listen and respond to customers using the Listening engine.
- It offers the ability to add block-based questionnaire designs with a click.
Pros
- Allows different types of survey templates and attachments that make it versatile
- Easy to set NPS dashboards for each department
- Excellent contact management through directories
Cons
- Extracts of survey data could be simplified
- Few widgets such as heatmap are disabled
Pricing
Contact the Qualtrics team for pricing details.
3. Vantage Circle
Vantage Circle offers an employee pulse survey tool that focuses on enhancing employee engagement, recognition, and communication within organizations. Companies can build winning work cultures through the platform’s innovative AI-powered and SaaS-based solutions, such as Vantage Rewards, Vantage Pulse, Vantage Perks, and Vantage Fit.
Best Features
- The platform provides several powerful features, such as rewards and recognition programs; employee discounts, along with communication tools.
- The rewards program has had profound effects on increasing productivity and morale through incentive programs based on individual performances, group efforts, etc.
- Employees using the platform can exchange their reward points for gift cards from 1000+ brands with a Global Rewards Catalog.
Pros
- Great customer support
- Seamless integrations
- Offers a range of benefits like Long Service Awards, including Anniversary Points, a Digital Service Yearbook, etc
Cons
- Some offers are vague & not very clear
- Might be difficult to set up at first for first-time users.
Pricing
Contact the Vantage Circle team for pricing details.
4. Workleap Officevibe<
This employee pulse survey tool focuses on helping organizations improve employee engagement, satisfaction, and performance. It provides a platform for gathering anonymous feedback from employees through surveys and pulse surveys, as well as for analyzing the data and taking action based on the insights gained.
Best Features
- Workleap Officevibe is a simple and intuitive pulse survey system that helps capture employee feedback.
- The ability to dig into engagement metrics is invaluable.
- It provides 1-on-1 agendas, which encourage collaboration and open communication.
Pros
- Anonymous feedback system to keep feedback private
- Easy for the administrator to use and very easy for the employees to use
- Great pre-written questions
Cons
- Less effective for small teams, as it’s optimized for groups larger than 5 members
- Software is quite prone to errors/bugs
Pricing
The pricing starts from $3.50 per month.
5. Culture Amp
Culture Amp is an employee feedback and analytics platform that provides a comprehensive suite of tools and surveys that enable organizations to collect, analyze, and act upon feedback from employees at various stages of the employee lifecycle.
Best Features
- Culture Amp allows you to have deep and meaningful discussions with staff that can positively impact their development.
- The UI is excellent with a simple layout and easy-to-use interface.
- It really protects anonymity while allowing you to take targeted action.
Pros
- Fanstatic customer support
- User-friendly
- Customizable questions and survey templates
Cons
- Limited integrations
- Needs improvement in the exporting feature
Pricing
Contact the Culture Amp team for pricing details.
Gather employee feedback the right way with SurveySenusm and boost your employee engagement today!
6. TINYpulse
This employee feedback tool helps organizations gather feedback, recognize employee achievements, and foster a positive work culture. It allows employees to provide anonymous feedback on various aspects of their work experience, including job satisfaction, work environment, communication, and leadership.
Best Features
- When submitting a suggestion, users can opt to share only with the site administrators so it isn’t viewable by the entire organization.
- The feedback process is anonymous, ensuring the anonymity of the employee’s identity.
- TINYpulse includes a feature called “Cheers for Peers,” which allows employees to recognize and appreciate their colleagues for their hard work.
Pros
- Includes features for tracking employee performance and progress over time
- Easy to set up with an intuitive UI.
- Robust reporting functionality
Cons
- Tough to retrieve lost gift cards
- Use of some non-professional questions
Pricing
Contact the TINYpulse team for pricing details.
7. Empuls
Empuls is an employee engagement platform developed by the company Xoxoday that provides employee pulse survey tools. Empuls also includes features for recognizing and rewarding employees for their contributions, achievements, and efforts.
Best Features
- Empuls allows you to actively interact with your colleagues using polls, discussions, posts, and comments and helps to keep updated with the important things going on in the company.
- The rewards program has had profound effects on increasing productivity and morale through tailored incentives based on individual performances, group efforts, etc.
- Employees using the platform can exchange their reward points for gift cards from 1000+ brands with a Global Rewards Catalog.
Pros
- Offers a wide range of rewards
- Live comments and peer notifications
- Super easy to setup
Cons
- While purchasing gift cards it doesn’t give the option to pay via debit or credit card
- No option to redeem points for cash
Pricing
Contact the Emplus team for pricing details.
8. 15Five
15Five is an employee pulse survey tool and performance management platform that enables organizations to gather insights from employees, track progress, and foster open communication. Employees can provide updates on their progress, highlight achievements, and raise any challenges or concerns they may be facing.
Best Features
- The platform provides analytics and reporting capabilities to help organizations track trends, monitor engagement levels, etc.
- 15Five encourages users to give high fives to colleagues, which allows a positive atmosphere around employees & managers.
- It provides the ability for employees to have a weekly digital check-in on goals.
Pros
- Easy to use and set
- Easy and customizable Checkin functionality
- Different survey templates like pulse surveys, engagement surveys, quarterly reflections, and talent assessments
Cons
- Poor customer support
- Not very intuitive tool
Pricing
The pricing starts from $4.00 per month.
Launch the employee pulse survey the right way with SurveySenusm and boost your employee engagement today!
9. QuestionPro
QuestionPro offers an employee pulse survey tool with a range of features designed to facilitate employee feedback and drive actionable insights. It enables users to create and launch different types of EX surveys, with 40+ question types, ready-made survey templates, and customizable design themes.
Best Features
- The software is easy to use on both fronts- as an administrator and respondent.
- The customer support chat feature makes any complicated logic or surveys so much easier to program.
- The analytics are fantastic and they can be exported easily into Word, PDF, and Excel formats.
Pros
- Different types of templates available to choose from to create pulse survey
- Mobile feature allows to take survey responses even offline
- Analysis feature comes with various widgets making it more user-friendly and easy to understand the survey response
Cons
- Lack of ability to compare two data sets side by side
- Bit of a learning curve with all of the analysis features
Pricing
The pricing starts from $99.00 per month.
10. Dialogue
Dialogue, previously known as Waggl, is a powerful employee experience management tool that provides employee pulse survey tools, along with other EX surveys like employee onboarding, employee satisfaction, etc. The platform uses a unique approach called “crowdsourced feedback” to gather real-time insights and opinions from employees.
Best Features
- Waggl utilizes a crowdsourcing approach to gather feedback, where employees can contribute their ideas, suggestions, and feedback in an open and transparent manner.
- The platform includes features for recognizing and celebrating employee contributions, achievements, and ideas.
- Waggl offers robust analytics and reporting capabilities that allow organizations to analyze survey data, visualize trends, and generate insights.
Pros
- Provides the ability for users to vote on their favorite piece of feedback
- Offers free trial
- Good customer support
Cons
- Not up-to-the-mark reporting functionality
- Lack of doing deep analysis across a team, department, or organization
Pricing
Contact the Dialogue team for pricing details.
Conclusion
Employee pulse survey tools have become indispensable instruments for modern organizations seeking to thrive in today’s fast-paced business environment. These tools serve as vital instruments for fostering open communication, nurturing employee engagement, and driving continuous improvement initiatives.
Now, in order to create a successful pulse survey campaign and boost your employee engagement, you need the right tool in the myriad of tools available, something effective and powerful – like SurveySensum.
Don’t just take our word for it—experience the difference firsthand with SurveySensum!
Imagine effortlessly creating EX surveys tailored to your organization’s needs, from pulse surveys to employee onboarding assessments, all with just a few clicks.
But wait, there’s more! The cutting-edge Text Analytics software goes beyond simple data collection, empowering your team to uncover hidden gems within feedback data. Say goodbye to guesswork and hello to actionable insights that drive informed decision-making and foster a truly employee-centric culture.