10 Best Jotform Alternatives & Competitors in 2024

Jotform is an online worldwide platform that helps businesses create robust forms easily on any device. It has limitless customizable templates for its users with 100+ integrations to third-party apps. This all-in-one workspace collects, organizes, and manages the data online. Not just that, it offers conditional logic in the forms, quick-to-generate reports, automated workflows, and many other features. 

While the tool is a great choice for many reasons, it can also be lacking in a few areas, like pricing, customization, etc, making it disadvantageous at some points.

So, if you’re seeking a tool with more nuanced customization options, this tool may not be ideal for you; however, let’s explore some of our tried and tested Jotform competitors, along with a list of the top 10 Jotform alternatives.

Why Look for Jotform Alternatives?

While popular, Jotform, like any tool, has drawbacks that may not be ideal for some businesses. So, let’s explore the reasons behind looking for some Jotform alternatives.

1. Limited Customization: Jotform lacks advanced customization options. So if you are looking for a tool with more nuanced customization options, then this tool might not be ideal for you.

Source: G2, Medallia Review, Oct 05, 2023

2. No Live Customer Support: No matter if you are a beginner or a seasoned professional, we all need responsive customer support when it comes to using new tools. However, this is where Jotform lacks as it doesn’t provide live phone support.

Source: G2, Jotform Review, Feb 08, 2024

3. Learning Curve: The tool also comes with a learning curve, so if you are a beginner and looking for a beginner-friendly tool, then this tool might not be ideal for you.

Source: G2, Jotform Review, Jan 30, 2024

Top 10 Jotform Competitors & Alternatives in 2024

A comprehensive list of the best 10 alternatives of Jotform that you can choose as per your requirements. 

1. SurveySensum

SurveySensum is one of the best Jotform alternatives out there. This customer feedback platform helps you create surveys like NPS, CES, CSAT, Product, Onboarding, CSI, etc, across industries like SaaS, Retail, Automotive, etc in order to derive insights and take relevant action for business growth.

But this is not just your regular CX tool, it’s a CX service that helps you not only create and analyze surveys but also helps you achieve your CX goals and boost your business growth. The tool comes with seasoned CX experts who provide end-to-end support – from creating and launching surveys the right way to analyzing and creating action plans to drive revenue from feedback. 

The tool is ideal for both beginners and advanced professionals. Its easy-to-use and intuitive interface enables beginners to create and launch powerful surveys in just 10 minutes. And it packs a punch with its advanced features like Text Analytics software, cross-tab analysis, analytic dashboards, improved data visualization tools, and a real-time ticketing system that enables you to close the feedback loop.

Best Features

• Industry-specific survey templates with pre-designed and customizable questions.
• Advanced survey features like white labeling, survey throttling, survey reminders, etc.
• 24*7 customer support with a 2-hour SLA guaranteed.
• Transparent pricing – you get what you see.
• Dedicated CX experts provide end-to-end support and CX consultation.
• Advanced Text Analytics software to identify trending customer complaints.
• Real-time ticketing system enables users to close the feedback loop with dissatisfied customers.

Pricing: The pricing starts at $99 per month. However, the tool also comes with a free plan where you get 25 free survey responses and 500 emails per month. Along with that, you also get website integration, unlimited surveys, and unlimited questions.

Launch customer, employee, and product experience surveys in just under 10 minutes with SurveySensum!

2. SurveyMonkey

SurveyMonkey is probably the oldest player when it comes to our list of Jotform alternatives. You can create, send, and evaluate surveys using the cloud-based survey application SurveyMonkey. Customers can share their feedback on products and services they’ve used, and employees can share their experiences about their involvement with the company, how satisfied they are with their jobs, etc. 

Source: G2, SurveyMonkey Review, Dec 22, 2023

G2 Review: 4.4/5

3. Typeform

Typeform is yet another Jotform alternative. The tool provides a built-in conditional logic feature that gives survey respondents a personalized experience. Users can also create surveys with photos and video upload options.

Our View: This is a beginner-friendly tool that can help you launch simple surveys and because the tool is beginner-friendly some customization options are not available.

Let’s explore these pros and cons and the best features, in detail.

Source: G2, Typeform Reviews, Dec 19, 2023

G2 Review: 4.5/5

4. Google Forms

Google Forms is one of the most popular free-form building platforms and is one of the top free Jotform alternatives out there. It includes features such as a drag-and-drop editor, and in-built intelligence to create answer validation rules and view raw data with Google Sheets. 

You can collaborate the forms with Google Docs, sheets, and slides to build questions together in real time. 

5. Paperform

Another Jotform competitor on our list is Paperform. Using Paperform’s adaptable platform, small businesses can create stunning no-code solutions that simply make work easier. With practically limitless customization options and cutting-edge processes embedded in it, their robust editor is designed in a way that can be used by anyone. 

Let’s explore these pros and cons and the best features, in detail.

Source: G2, Paperform Reviews, Apr 27, 2022

G2 Review: 4.5/5

6. ClickUp

ClickUp is a great Jotform alternative. On top of running surveys, they also help its users to manage projects, interact more effectively, and consolidate all of their work into one application. No matter if you are new to productivity apps or an expert product manager, ClickUp can be customized for any team size, big or small, and deliver the best workflow.

Our View: For small and mid-size marketing teams, ClickUp is a great tool. It can keep all your projects organized and in the mobile app, it is easy to update and set up the projects. However, its visuals are not that fascinating and training is required to use the platform better. The pricing structure is also a bit confusing for the customers.

If ClickUp interface and pricing don’t meet your preferences, consider exploring some of ClickUp alternatives to find a platform that better aligns with your needs. Additionally, conducting a thorough comparison, such as ClickUp vs Monday, can help you make an informed decision based on your specific requirements and workflow.

Let’s explore these pros and cons and the best features, in detail.

Source: G2, ClickUp Reviews, Apr 20, 2023

G2 Review: 4.7/5

7. FormAssembly

FormAssembly’s robust platform enables businesses to automate old outdated procedures and propel crucial business goals across all sectors. Their workflow solution enables the creation of simple to complicated multi-step processes that seamlessly interface with Salesforce and other enterprise applications. 

Our View: The tool is a great Jotform competitor as it provides cutting-edge solutions to boost customer experience. However, the tool lacks in a very important area which is customer support. The customer support service is not very responsive and if you are a beginner then it can be challenging for you to navigate through issues on your own.

Let’s explore these pros and cons and the best features, in detail.

Source: G2, FormAssesmbly Reviews, Nov 21, 2022

G2 Review: 4.4/5

8. Zoho Forms

You can create mobile-friendly online forms with the help of Zoho Forms. Email or a public URL can be used to distribute forms to particular individuals. It has a feature of a drag-and-drop that can be accessible by mobile devices. Additionally, Zoho Forms provides iOS and Android users with dedicated mobile applications.

Our View: The tool is ideal for beginners who can create surveys and learn gradually with existing templates. But for seasoned professionals, the limitation in design customization needs improvement, so if you looking for a tool with advanced customization options, then Zoho forms might not be ideal for you.

Let’s explore these pros and cons and the best features, in detail.

Source: G2, Zoho Forms Reviews, Dec 04, 2023

G2 Review: 4.4/5

9. ProProfs Survey Maker

Trainers, employers, and enterprises can get feedback from respondents and learn more about them by using ProProfs Survey Maker. Numerous cutting-edge features, including creating NPS surveys and other survey metrics, multiple questions and survey templates, quizzes, tests, etc., are included in the software.

Let’s explore these pros and cons and the best features, in detail.

Source: G2, ProProfs Reviews, May 28, 2021

G2 Review: 4.2/5

10. Wufoo

Being a cloud-based form builder, Wufoo enables its users to create multiple forms including registration, application, contact, payment, surveys, etc. With this platform, you can use a payment partner of Wufoo to process your online payments. Further, you can customize the forms by using various themes or by creating one on your own.   

Our View: The tool is handy when it comes to creating simple-looking surveys and forms. However, if you want to create more modern-looking and aesthetically pleasing surveys then the tool might feel a little outdated to you as it has limitations in survey designing. Also, the CSS option is not flexible enough for customization.

Let’s explore these pros and cons and the best features, in detail.

Source: G2, Wufoo Reviews, May 28, 2021

G2 Review: 4.2/5

Key Takeaway

To wrap up, you must know by now about the Jotform platform thoroughly and its alternatives. So, try and choose the best platform for your organization to create forms hassle-free. You can use any one of these above-mentioned platforms that suits you well. 

Meanwhile, we recommend you use SurveySensum, an end-to-end feedback management tool that aims to offer the best customer service. It is not only transparent in pricing but its in-built features, multiple templates for surveys, hundreds of integrations, etc. make this tool a perfect fit to opt for. And yes, its support team is always there to help you out!